Financial Services

Growth with the controls that customers and regulators depend on. We work with banks, insurers, asset managers, payments companies and their regulators to grow, modernise their systems and serve customers better, while strengthening the controls that protect them.

How we help clients

Questions we help leaders answer

Most draw on more than one of our practices.

Where should we grow, and what should we stop?

Portfolio strategy, product economics and the operating model to serve chosen segments profitably.

How do we replace core systems safely?

Core platform selection, migration planning and delivery assurance.

Are we ready for a cyber incident?

Readiness against supervisory expectations, incident simulation and third-party risk.

How do we meet new regulation efficiently?

Regulatory change programmes that leave durable capabilities behind once the deadline has passed.

How do we serve customers better on every channel?

Service design for branches, apps and contact centres, built from customer evidence.

How do we explain results, deals and setbacks?

Investor, regulatory and public communication around results, transactions and incidents.

Our perspective

Customers rarely think about their bank until something goes wrong. Our work is to make that moment rare, and to ensure the institution is ready when it comes.

Our work

Risk and compliance designed into products

We bring risk, security and compliance specialists into product teams from the first design, so that new products launch with their controls in place.

Cybersecurity and Digital Risk practice

Capabilities